Client Rights & Responsibilities

As a client receiving massage therapy services, you are entitled to a respectful, professional treatment. This document outlines your rights and responsibilities to help ensure a safe, ethical, and effective therapeutic relationship.

Client Rights

To expect professional boundaries, appropriate touch, and that therapists act within the limits of their training
To be treated with dignity, respect, and professionalism at all times
To receive services that are safe, ethical, and within the therapist’s scope of practice To ask questions and receive clear information about your treatment
To provide informed consent before beginning any session or technique
To modify or withdraw consent at any time during the session
To refuse any part of the massage without affecting your future care
To privacy and confidentiality regarding your health information and sessions
To access your client records upon written request

Client Responsibilities

To ask questions and provide informed consent before any technique is used; to understand that massage is not a substitute for medical diagnosis or treatment
To share preferences and feedback during the session so that treatments remain safe, comfortable, and effective
To arrive on time and communicate schedule changes promptly
To provide complete and accurate health information
To communicate preferences, discomfort, or concerns during the session To maintain personal hygiene for mutual comfort and safety
To treat the therapist and staff with respect and courtesy
To comply with office policies, including cancellation and conduct guidelines

By receiving services at our practice, you acknowledge and agree to uphold these rights and responsibilities.